All items delivered to your Rise 'n Shine milkbox are guaranteed. If you have a problem with any of the items you ordered please shoot us an e-mail and we'll either replace it, if we're in the area or credit you on your next delivery.
Please realize that the trucks are traveling down some pretty rough roads and the boxes or containers that the products are in may get a bit scuffed up from all of the bouncing.
We only apply a delivery charge to your account for scheduled deliveries. If you're going on vacation and do not need a delivery, please let us know in advance so we don't order your standard items.
A delivery charge will be applied if we send a truck out to make a delivery, only to find a note in the milkbox advising us you don't need one.
It's expensive to run those trucks and all we ask is for advance notice.
You can e-mail us up to 5AM the morning of your delivery.
Please note that every effort is made to make sure that all products are sold before the "sell date" printed on the container/bottle. However there are as many as 1200 items on the truck and it's possible that something could slip by the loader and the driver. Please note that those are "sell by dates" not expiration dates. Of course, we'd like to know if you do happen to receive a product past it's "sell by" date so we can take care of it.